This topic is critical for you success: below is a list with explanation of each tool at your disposal.
These tools will help you bring in more customers and educate you about your business:
- Customs Regulations Information: It provides useful information about the customers destination country, basically what is permitted to import and what is not, what documents, taxes and duties.
- Volume Calculator: This tool will allow converting and calculating the items into volume.
- Currency Converter: This tool will allow you or your customer to compare and convert any currency.
- Maps: When talking to a customer, you want to have a map of his Origin and Destination, this will allow you to talk about the port of entry and have a mental picture of globe.
- Hotline: Every company usually has a hotline for you to call directly at anytime if you have any question. This tool is useful when you talking to a customer and you need a quick professional answer.
- Online Data Base: This data base will store all your customer rates, and permit you to send them:
1) Follow up letters
2) Courtesy letters
3) The rate again or change the rate
4) Coupons: You will have the ability to send per customer or bulk emails. | 
