Leads

Get here the information on moving leads, the main source of your business. Learn their structure, and customer service you should provide.
Leads

Most of your business will arrive in the form of leads that come directly from the internet or the phone. The leads will provide you with enough information to request a rate.

-Origin City, State, Country
-Destination City, Country
-Approximate volume
-Contact telephone
-Contact email
-Approximate moving date

Origin: This is where the customer is moving / shipping from
Destination: Where the customer is moving / shipping too
Volume: The amount of goods. The size
Telephone: Contacting the customer by phone
Email: Contacting the customer by email
Move date: The date the customer plans on having service

Once you have the lead, it very important that you contact the customer, even if the move is months from today, your always building your circulation. Contacting the customer and offering to assist and emailing the customer will help you sign on more customers.

The more you make contact with customers the more will sign with you. Customers don’t just sign on; they need your guidance and assistance, that’s your responsibility.

Customer knows you, they talk to you, and they hear your voice.